How can I monitor my household’s water usage after the new meter is installed?
  • The customer portal is called EyeOnWater. 
  • Below is a link to a user guide to the EyeOnWater portal and an instructional video. 
  • Please Note: When you sign up for EyeOnWater, you will be asked for your account number from your utility bill. 

EyeOnWater User Guide


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1. Before you schedule your appointment, you must do the following:
2. Common Meter Valve Installations
3. Who will be replacing my water meter?
4. Midwest Testing will also be checking for cross connections and sump pumps. What does that mean?
5. How long will the appointment take?
6. How do I schedule the appointment?
7. How can I monitor my household’s water usage after the new meter is installed?