Water Meter Replacement Program

In August 2022, the City implemented a mandatory water meter replacement program. This program will be conducted in phases over the next several years. The replacement takes approximately 25 to 45 minutes and there is no cost to the homeowner. Most water meters were installed in 2008, and are nearing the end of their lifespan. 


The new water meter system is highly accurate and includes additional functionality allowing residents to monitor their use via a smart phone app or computer. It includes features like: 


  • Tracking water usage on a customizable dashboard 
  • Setting up alerts for possible water leaks
  • Monitoring of temperature and precipitation to manage irrigation and potential frost issues 

The City’s contractor, Midwest Testing, will be installing the meters. They will also be inspecting your water line and sump pump.  You will receive a letter approximately two weeks prior to your required replacement date. That letter will include instructions on how to schedule the appointment to replace your water meter. 


St. Joseph City Code 401.15 states that the service connection for water and sewer are the responsibility of the owner. This includes the water service line that runs from the street to your home, along with the shut off valve. Replacement of the water meter is considered normal maintenance. 

NOTICE: There has been a slight delay to the water meter replacement project due to vendor supply issues. The water meter replacements will now occur Monday through Friday from September 18th through September 28th. A notice will be mailed out in the coming days regarding how to schedule your appointments. Thank you for your understanding and cooperation.